WebMar 3, 2024 · The challenges of implementing AI/ML-solutions. As with most data-related initiatives, the challenges with implementing AI/ML-driven customer experience solutions relate to data integrity and organizational issues. CSPs have accumulated petabtyes of data over the years, and few, if any, have a good sense for how accurate and complete the … WebJun 22, 2024 · Nicolas Carré is the Director of Product Management -- leading the Marketing Analytics at Guavus, a pioneer in AI-based big data analytics for CSPs. Nicolas has spent more than 12 years in the telecom industry, mostly working with CSPs on customer behavioral analysis. ... MarTech Series covers marketing technology news, editorial …
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